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What is the methodology for Gem recommendation you follow?

We use the principles of Vedic Astrology/ Jyotish to recommend the gemstones that can have a positive impact on the individual. We follow the Graha Anukul method (Recommendation of Gemstones for positive planets as per the birth chart/horoscope) as recommended in the Planetary Gemologists Association code of ethics. For detailed information of Gem recommendation methodology please click here.

How is the gemstone report sent?

The gemstone report is sent by e mail in 7-10 business days after placement of the order. Business days do not include Sundays and official holidays. Kindly do not send an e mail inquiring the status till this timeline is over.

Why the price of Gemstone consultation is so high?

It is an opinion. Meanwhile this data shall help you- The Gemstone report consultation fee had been USD ($) 30/- since the year 2000! With no variation for over a decade! Finally on 01st Jan 2015, we are offering two versions of the report. A Brief Gemstone report for $15 and a comprehensive Gemstone Report for $51/-

This report is done by highly qualified consultants who have professional credentials from PGA/GIA - world class organizations besides having years of professional expertise and who have trained directly under Guruji Shrii Arnav! If you patiently go through the contents and methodology of the report you shall appreciate what we do and the end value that is delivered.

The consultation fee just ensures that we do analysis of real individuals who have real interest in this sacred science and not for someone who marks cc to several consultants. The most expensive thing we offer at Gemstoneuniverse is time followed by professional expertise followed by planetary gemstones in that order.

You can get the full details at:

Vedic gemstone report details

I want to order 10/xyz number of Gem reports, Is a discount possible?

No. Please refer to the answer above

Do you do free consultation/ recommendation for gemstones/ remedial measures.

Much as we would like to, we do not have the resources to do a free consultation. It would compromise on the quality of consultation of paid customers. Qualified Astro Gemologists are a very rare breed. Gemstoneuniverse is a powerhouse of information of that we offer for free. If you are looking ‘g’ with no expert comments we recommend you visit the free Gem recommendation resources at the link given below:

More detailed reasons for not doing a free consultation are listed at the link below:

 Free Gem Recommendation

Things we don’t like but this will save us a lot of precious time, save a lot of your time and may help you in taking the right direction- Random requests for Gemstone recommendation, casual discussions of horoscopes! Please don’t waste time and stop us from doing good, quality work!

My Date of Birth is dd/mm/yyyy. I have been recommended by a local Astrologer to wear a Yellow Sapphire, Coral etc. I want to know your opinion on this.

At Gemstoneuniverse we have a singular policy on not commenting on another consultants recommendation. If you want our opinion please order a Gemstone report at the URL below:

Vedic gemstone report details

I do not know my exact time of Birth, Can you still do a gemstone recommendation for me?

In case the range of time deviation is +/- 2 hours the exact chart can be fixed and recommendation can be made. In such a case please send us 5 major milestone events with dates or some major information such as

Date of marriage

Number of Brothers/ Sisters( Example 2 Brothers , 3 sisters I am the youngest One)

Date of Birth of Children

Acquisition of property or vehicle

Gain of any reward or recognition

If the time deviation is more then we cannot cast your chart. In such a case please do NOT order the Gem Recommendation Report

My Gem report recommends that I wait for 90/120/ x amount of days to wear the next gemstone. I do not want to wait can I wear it now itself?

Please follow the instructions to the T as stated in your gemstone report for best results. If your report recommends you to wait, please wait.

In how many days will I get my gemstone report?

From the date of placement of order you shall have your report in 7-10 business days. Business days do not include Sundays and holidays declared by the Government of India. It is our request that you do not mail us before the stipulated time.

I have taken an Astrological consultation at Gemstoneuniverse Bangalore. Can I consult on e-mail. Do I need to pay anything extra? Do I get discounts or a different consultation fee if I take more than one consultation?

If you have taken an astrological consultation at Bangalore and are in need for further clarification please schedule a fresh consultation with customer services after paying the requisite consultation charges. In case of certain emergencies only, a tele-consultation can be scheduled after the receipt of consultation fee. Please note that consultancy by e-mail is not offered as of now. Regardless of the nature, number of your queries, each time you consult it is counted as a fresh appointment and the associated consultation fee is to be paid. There is no discount or a separate consultancy structure regardless of the appointments/ gems you take. The consultancy charges are same for all people irrespective of the conditions listed above.

Do you recommend that I opt for a brief report or a detailed Vedic Gem report?

First and foremost the Gemstone recommendation in both the reports is exactly the same. The detailed Vedic Gem Report is for those who already have some basic Astrology knowledge and would like to know the detailed reasons for the gemstone recommendation.

We would request and recommend that you opt for the brief Gem report as all reports are done manually by us with no software. This will help us reduce some workload and deliver quality to a large community of individuals interested in Planetary Gem Therapy. The apex standard of the Gemstoneuniverse report ensures that our brief report itself will be much more detailed and deliver more value than any other recommendation.

I had ordered a gem report but I received an e mail that I do not require any Gemstones and my order was refunded, why is that?

At Gemstoneuniverse we are guided by the fundamentals principles of Gem Therapy given in Do Gemstones work- No they don’t for 90% of the people. We will recommend gemstones only if we feel that they will make a tangible positive difference to your life. If we feel that your chart is already optimized, or a gemstone will not make any difference etc we will not recommend any Gemstone to you. In this case a simple email is sent that No Gemstones are required and that your order is refunded back. Around 35% of all Gem Report requests are refunded. No further communication is entertained in this regard.

Why so many FAQ’s. I find some of them are quite funny/ self explanatory/ not required?

One Man’s Funny is another Man’s serious and one Man’s ridiculous is another one’s important. In our 20 years of practice these are the questions that come to us in a recurrent manner in various permutations and combinations and we thought it is best to have all of them here at one place as the answers to them and the organization’s approach and philosophy to these are the same regardless of the language or the expression. These are just here to save all of us a lot of time.

Why was my order not accepted and refunded back?

At Gemstoneuniverse for past 20 years we are driven by passion to serve Planetary Gem Therapy and the people and we strive for a 100% error free gem therapy and not by sales. If at any stage we feel that we shall not be able to deliver 100% error free gem therapy to you or if we feel that you shall not have 100% benefits by using Jyotish Gemstones for certain reasons we will not accept your order. Detailed reasons for the same can be accessed by clicking here.

My question is not listed here

Please send an e mail to service@gemstoneuniverse.com and if it is a valid question we shall try to get back to you in 1 business day if you are an existing patron or in 3-5 business days. You can call us during office hours. Details can be accessed at the link below:

Contact Us

I gave the wrong birth details by mistake. Can you please send me my Gem report for Free?

In case you have given the wrong data you shall have to again place a fresh order and pay for the consultation. New Revised report cannot be sent for free.

I do not agree with the Recommendation. As per Nadi/ Vedic Astrogy/ KP/ World Renowned Astrologer/ Numerologist/ Tarot Card Reader/ My Self Study, Shani in Mrit Avastha/ Astrologer said some other stone of 6 rattis, Any other astrological combination etc ,I think I should be wearing XYZ Gemstone. I would like to discuss this information (Other Permutations and combinations of such variations).

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First things first, as an organization policy we do not comment on any other consultant/ third party recommendation 

Please note that in one chart there are thousands of combinations. What makes an impact and what does not needs a high degree of expertise and experience in this vast science of Astro Gemology and that is where we come in. 

You have ordered a Gem report after duly considering the pros and cons of the same and because you judged that this recommendation is trustworthy and solution oriented. 

But please be mindful that even though as per you, your information might be worth considering (As per stats in 99% and above cases it is not- In most cases its overzealous reading of poor material on the internet or some dubious information causing confusion- Remember we have stats for over a million exchanges including email records since 1996), It is not possible for us to discuss this information as it will be a disservice to several other patrons whose orders are in a queue. It is a sheer time wasting exercise. If you can self diagnose and self recommend you do not need our opinion at all.

Your Gem Report clearly states the reasons and all relevant information without any ambiguity that is adequate for successful Gem Therapy provided all conditions given here are met.

Due to lack of standardization in this field which we are trying very hard to overcome, 10 different people will have 10 different opinions.

However if you do not agree with the Gem recommendation then your sole remedy is to ignore the recommendation. No further discussion on the same is entertained.

If you do your research since 1996, this is the most authoritative and rewarding gem recommendation with recommendations made for more than 4,00,000 charts and objectives and sale of 1,00,000 plus Jyotish Gemstones.

Request you to kindly read our 100% error free Gem Therapy approach and mission and kindly also help us in staying focussed on the same. We can only help you only if you allow us too. Request you to read the links in the answer for a better appreciation of the same.

What is Planetary Gemology/ Vedic Gem Therapy?

Planetary Gem Therapy/ Vedic Gem Therapy is the science of harnessing powerful and pure planetary energies in accordance with the laws of Vedic Astrology. Each planet and its gem has a particular kind of energy which can be harnessed for material goals and/ or spiritual goals. Each Gem has a profound impact on the chakras (energy centres) of the body and the biorhythm. The links below explain in detail how Gemstones make an impact.

Chakra Therapy with Natural Gemstones –Balance the Energy Centres of the Body for an optimized living!

Find Your Rhythm with Your Planetary Gemstones!

Can an individual of any faith use Planetary Gem Therapy?

Any person of any faith can get benefit from Planetary Gem therapy. All major religions have clear mention of Gemstones and their healing abilities.

What is the methodology for Gem recommendation you follow?

We use the principles of Vedic Astrology/ Jyotish to recommend the gemstones that can have a positive impact on the individual. We follow the Graha Anukul method (Recommendation of Gemstones for positive planets as per the birth chart/horoscope) as recommended in the Planetary Gemologists Association code of ethics. For detailed information of Gem recommendation methodology please click here.

Can I wear mutually inimical gemstones/ conflicting gemstones such as hessonite with Yellow Sapphire?

Yes, you can provided your recommendation with the analysis is coming from a professional consultant who is an expert in Planetary Gemology! If your recommendation is coming from Gemstoneuniverse then the reasons are clearly mentioned in the report. Kindly do not contact us asking the same question for a reaffirmation. The information/ recommendation is not going to change.

Certain special conditions as given on the link below warrant the use of mutually inimical gemstones for a beneficial planetary gemstone therapy for good tangible results.

Overcoming Incapacitating Planetary Positions

Do I need a trial of the Blue Sapphire?

If your recommendation for the Blue Sapphire is from Gemstoneuniverse and if you are purchasing a Blue Sapphire from the Gemstoneuniverse inventory, you do not need a trial. Every single gemstone that makes it to the Gemstoneuniverse inventory is Jyotish Quality, certified and free from any flaws as listed in the sacred texts. You shall get positive results only. For more information on Jyotish Quality, please access the link below:

What is Jyotish Gemstone?

I have been recommended to wear the Gemstone in a finger contrary to what I have generally read over the internet. What should I do?

The sacred science of Planetary Gemology is very vast and most of the information over the internet is like you said ”General”. Information such as wearing a Red Coral in the middle finger (The finger of Saturn) is information available to a privileged few. Please follow the recommendation as given in your report and you shall have positive results. More information can be found at this link:

Are you wearing your Gemstone in the correct hand/ the correct finger and some other secrets of sacred planetary Gemology.

In which hand/ finger should I wear my ring?

Complete information on this can be found at the link below:

Are you wearing your Gemstone in the correct hand/ the correct finger and some other secrets of sacred planetary Gemology.

When should I expect results from the Gem Therapy?

Statistically we can say you can view developments in 1 day to 3 mandalas ( 1 mandala=42 days)

Do Gems work?

Gems do work provided the recommendation is correct and you use Jyotish Gemstones not just stones. Please go through the Video Testimonials where reputed individuals with their names and designations speak about the gem therapy and the text testimonials where the testimonial has been linked to the Gemstone/ Gemstones purchased. These can be accessed at:

Customer Testimonials

For the most definitive answer to this question please click the link below:

Do Gemstones Work

Which is more effective a lower weight gemstone with a higher price per carat or a higher weight gem with a lower price per carat?

A lower weight gemstone with a higher price per carat will be more effective as it will be better quality on all 4 C’s of cut, color, clarity and carat weight.

Does shape of gem matter in terms of the results it gives?

No the gem has to be Jyotish quality to give results. It can be any shape, the results will not vary if it is Jyotish Quality. Go for a shape and cut which appeals to you most.

What is Jyotish Quality:

What is Jyotish Gemstone

Does origin of the gem matter in terms of the results it gives?

No the origin does not matter. What matters is that the gemstone has to be Jyotish Quality. If a Gem has qualified to be Jyotish Quality, it shall give results regardless of the origin. There is no truth in statements such as a Colombian Emerald will be more effective than a Zambian One. What matters is that the Gemstone is Jyotish Quality.

Gemstone Origin and Astrological Impact

What is Jyotish Gemstone

I got good results in stock market/ speculation/ Gambling after wearing a particular gemstone; can I add one more of the same gemstone?

Please do not make assumptions and do self-recommendations. Do not take any decision in life that may be detrimental to yourself your loved ones. Do not assume and do things. Consult.

How do I know if a Gemstone is not suiting me?

Real Gemstones have a profound impact on the body and the organ system. The singular indicator that the gem is not suiting you is physical malady or disease in the first 7 days of wearing the gemstone. Flu, Mouth ulcers, cold and cough etc do not qualify as significator of the gem not suiting you whereas palpitations, high blood pressure do. If you do not have a physical disease in the first 7 days there is no need to worry.

My Gem report recommends that I wait for 90/120/ x amount of days to wear the next gemstone. I do not want to wait can I wear it now itself?

Please follow the instructions to the T as stated in your gemstone report for best results. If your report recommends you to wait, please wait.

It is necessary that the Gem should touch the skin? I feel that the Pendant I am wearing is not touching the skin all the time?

All Navagraha( The Nine Planets) Gemstones expect for Diamond should touch the skin for best results. Gemstoneuniverse rings and pendants are made in such a way that this objective is achieved and not even a minor detail is overlooked. If you observe a section of your skin under a microscope you shall observe millions of hair follicles and millions of micro pores which are doing their job effectively. Please wear your pendant with confidence. It is quite obvious that the pendant shall move as you move but your hair follicles and the micro pores are doing their job.

How do I know that a Gem is working for me?

if you find a positive change in your working conditions, wish fulfilment, increase of wealth and opportunities, better relationships, less stress or any other tangible parameters where you have experienced a positive change after wearing a gem, you know that the Gem is working for you.

Can I remove the gemstone while sleeping and wear it back after waking/ Can I remove the gem while playing sport ( golf etc…)/ When to take off the ring and other similar questions.

Recently we received an e mail from a patron that reads:

Can you kindly give instructions or write an article about how to take care of your gemstone ring or pendant.

1) Do I take it off when I am taking a shower?

2) Do I take it off when I am washing my hand after using the restroom?

3) Do I take it off when having moments of physical intimacy?

4) Do I take it off when I am using my hand to eat, since it is on the right hand.

5) Can I wash it if it is dirty?

6) How do I clean it up, or with what type of soap?

7) Since I work in the hospital, do I need to take it off before surgery or making intravenous solutions for patient?

We receive queries similar to these quite often and this knowledgebase resource should address this issue:

You are not supposed to take off your gemstone ring in any condition including those listed above. The only time you should take off your ring is when attending a funeral, visiting a cremation ground or a cemetery. Take off your ring at home and after coming back take a shower and wear it back on facing East direction.

Our patrons who are Doctors especially who are surgeons are advised to wear the Gemstone in form of a pendant. In case you are wearing a ring please take it off and after completion of the procedure please wear it back right away facing East direction without any delay time.

These issues were addressed by Guruji Shrii Arnav in his article - Do Gemstones work-No They don?t for 90% of the people.

For cleaning of your Gemstone ring and pendant please click here.

How do I clean my Gemstones?

For cleaning of your Gemstone ring and pendant please click here.

Can I give the gemstone, I wear to someone else, will it work for them?

You can give your gemstone to a loved one or a blood relative but will it work or not, will depend on their planetary positions and analysis.

My gemstone just fell off should I buy a new one or is it that I don’t need one anymore?

Gemstones such as emerald work rapidly to remove negative karma and toxicity. In a decade of statistical data we have gathered we have observed that Emerald is the number 1 gem that gets lost or damaged followed by the Ruby. The scared texts state that once a Gemstone does it work it gets lost or damaged and should be replaced by a new one.

How often should I change my Gemstones?

Even though there is no universal agreement on this one we suggest as and when you feel like. Jyotish Gemstones are so powerful we have many patrons who upgrade every 1-2 years. The optimum time for changing the gemstones is listed below and gives good results.

Diamond-7 Years
Sapphire-Blue/Yellow, Emerald, Ruby- 5 years
Coral, Cat’s Eye, Hessonite- 3 years
Natural Pearl- 2 years, 2 months, 27 days.

If you started Gem Therapy with Upratna or an entry level gemstone and it has delivered results you must wait before you upgrade it for full benefits. To know more please click here

I do not have the budget for buying a natural, untreated gemstone?

In that you can do three things

a. Wait till you are in a financial position to buy the natural, untreated gemstone.

b. Buy two/ three natural, untreated gemstones of lower weight to get the recommended carat age. A single gemstone of higher weight is more expensive than two gemstones of smaller weight. For example if you have been recommended an Emerald of 4 carats and you cannot go for it buy two emeralds of 2 carats and set them in a single ring or pendant. This can bring the price down to anywhere from 30% to 70%. Real Time examples of this strategy can be viewed at the link below:

http://gemstoneuniverse.com/blog/category/unique-implementation-of-gem-therapy/

c. Go for semi precious gemstones or Uparatna. Many patrons have got excellent results with Jyotish Quality Upratnas, please read the testimonials. Read more on upratnas at the following article:

What are Uparatnas?

I feel attracted to a particular gemstone (Emerald/ Sapphires/ etc) can I just purchase them without any consultation.

Jyotish Gemstones are very powerful and have a profound impact on your body, mind and energy system. In our opinion, you should not wear a Jyotish Gemstone without a consultation. You may however wear ordinary gemstones available in the market sold as finished jewellery.

Do you think I can opt for a lesser priced gem which has 70% efficiency rather than buy a expensive gemstone?

If you are wearing a Jyotish Gemstone than it is 100% effective. If it is not a Jyotish Gemstone than it is not effective!. There is no gemstone that is 10,20,50 0r 70 percent effective. This assumption is incorrect and you can read more about it in detail at the link given below:

Dangerous, Incorrect Assumptions- A sure shot method for Gem therapy Failure.

Can you make my ring/ pendant in platinum?

As per the sacred texts each planet has been assigned a particular metal in which its gem gives the best results. Platinum is not in that list. We do not make our talismans in platinum but only in metals as prescribed in the sacred texts.

How much effective are semi precious gemstones as compared to the Primary Nine Gemstones?

Detailed answer to this question can be found at the link given below:

What is Upratna or semi precious?

How to choose a Vedic Gemstone/ How to avoid the flaws in a Jyotish Gemstone?

Detailed answer to this question can be found at the link given below:

How to choose a Vedic Gemstone/ Flaws to avoid in a Jyotish Gemstone

What is meant by consecration? Do you do the pooja of the ring/ pendant and send it? What if I want to so pooja myself?

Your Planetary Gemstone is consecrated in our Vedic Temple following all necessary steps as prescribed in the sacred texts. This process is essential so that the Gemstone is sync with you and your objectives. Detailed information on this can be found at the link below:

Consecration of your talisman – Encrypting your spiritual DNA

In case your Gemstone is not consecrated at Gemstoneuniverse please do not perform steps such as washing in milk etc. Please utilize the services of a Vedic priest who will do it for you without letting incorrect processes/ incorrect mantras creeping in and generating more bad karma.

I want to buy the Gemstone ring featured in my Gemstone report/ Gemstoneuniverse Blog. How Can I do that?

That is not possible. Details can be found at the link below:

http://gemstoneuniverse.com/blog/2011/03/08/still-more-faq%E2%80%99s-i-want-to-buy-the-gemstone-ring-featured-in-my-gemstone-report-gemstoneuniverse-blog-how-can-i-do-that/

What is the method of cleaning my Astrology Gemstone ring and pendant?

Details can be found at the link below:

how to clean your gem ring or pendant

In which metal Blue Sapphire gives best results and what is the Pitambari Neelam?

Guruji, Your thoughts on wearing Blue Sapphire in Gold, Silver and Asthdhatu and what is Pitambari Neelam? In which metal does Blue Sapphire gives best results? Question asked by a patron on Facebook.

An Astrologer recommended that if I wear a Ruby/ Emerald/ Any other gemstone it will cause harm to my Husband/ Wife? Is this true?

Nothing can be further from the truth. Your gemstones are attuned to your body energies will work for you only and nobody else. Hence if you are wearing a Ruby and if your husband is wearing a Blue Sapphire there is no impact on each other and neither there is any conflict. The individual who has said this is no Astrologer in the real sense.

Is it possible to have no positive impact despite getting a correct gem recommendation and implementation with Jyotish Quality Gemstones? If yes, what does one do in such a case to get relief?

Yes, in very rare cases, it’s possible to have absolutely no impact and see no positive changes despite correct recommendation and wearing only Jyotish Quality Gemstones. Statistically we have seen the following hindrances due to which there is no benefit from Gem Therapy:

- Incomplete implementation of Gem Therapy- You have been recommended 2-3 gemstones. You have worn one and waiting for it to show some effect before you wear the other Gemstones - Incorrect Assumptions is an article that elaborates this point.

- You have based your decision to implement Gem Therapy influenced by someone else’s experience/ testimonial. For instance, your friend registers sudden progress and turn-around of fortune after wearing gems and you aspire for similar change (without considering own astrological parameters). Unrealistic expectations from Gem Therapy could shed light on this peculiar hindrance.

- You have been trying multiple therapies/ remedial measures at the same time. This can include mantras, chakra balancing, angel healing etc. Do Gems work no they don’t for 90% of the People is an exceptional resource to understand the Gem therapy as a remedy.

- You have a deeply incapacitating planetary position which has led to error due to flawed perception and thinking.

Yes we have documented cases wherein Individual has ordered a Jyotish gemstone but has been wearing it in the wrong finger and some cases where patience is the missing component.

There have been cases of severe negative karma that can be set right only by submitting to God himself.

These are some of the rare cases where Gem Therapy has no impact. The best remedy in such a case is service/ Seva of any kind. One example could be, volunteering to do service in a hospital for an hour a week etc. or spending time in an orphanage.

My question is not listed here.

Please send an e mail to service@gemstoneuniverse.com and if it is a valid question we shall try to get back to you in 1 business day if you are an existing patron or in 3-5 business days. You can call us during office hours. Details can be accessed at the link below:

Contact Us

I find real Jyotish Gemstones to be very expensive. As suggested by one of your comments, a jyotish gem of 5 carats starts from 6.6 lakhs, which is a huge sum and almost my annual income. Does this mean, light of God does not fall on the poor?

Please find detailed answer to your question by clicking here.

Should I wear a Light Green Emerald or a Dark Green Emerald as per my birth sign/ Should I wear a Dark Colour Gemstone or a Light Colour Gemstone as per Birth sign

You can wear light coloured Gemstone or a Dark Coloured Gemstone whichever appeals to you till you are sure it is a real Jyotish Gemstone. The shade of colour does not matter. For more details please click here.

Should I wear Gemstone as a ring, pendant or bracelet? Which gives best results?

Please click here for detailed answer to this question.

What is the difference between a Stone, Gemstone & Jyotish Gemstone?

Please click here for detailed answer to this question.

Why so many FAQ’s. I find some of them are quite funny/ self explanatory/ not required?

One Man’s Funny is another Man’s serious and one Man’s ridiculous is another one’s important. In our 20 years of practice these are the questions that come to us in a recurrent manner in various permutations and combinations and we thought it is best to have all of them here at one place as the answers to them and the organization’s approach and philosophy to these are the same regardless of the language or the expression. These are just here to save all of us a lot of time.

Why was my order not accepted and refunded back?

At Gemstoneuniverse for past 20 years we are driven by passion to serve Planetary Gem Therapy and the people and we strive for a 100% error free gem therapy and not by sales. If at any stage we feel that we shall not be able to deliver 100% error free gem therapy to you or if we feel that you shall not have 100% benefits by using Jyotish Gemstones for certain reasons we will not accept your order. Detailed reasons for the same can be accessed by clicking here.

My question is not listed here

Please send an e mail to service@gemstoneuniverse.com and if it is a valid question we shall try to get back to you in 1 business day if you are an existing patron or in 3-5 business days. You can call us during office hours. Details can be accessed at the link below:

Contact Us

I have spent a huge amount ( xyz) and procured all gemstones from Gemstoneuniverse. I have had some improvement but I feel that something is lacking. I want improvement in all fields. Is this possible? Please give me a consulting time so that I can clarif

"

Even though majority of the patrons never do this and are fully satisfied before they order some actually cite the money that they have spent and are continuously looking for Astrological advice.  In some cases we have had follow-up cases from 1999 also!

Most of such cases do not think of the benefits already received but have the unrealistic expectation that by spending a particular amount every single issue will get resolved.

Please note that you have spent money and in exchange you have something precious whose value is clearly described on the invoice.

If you have any issue you have the lifetime buyback and exchange policy to leverage. Citing an amount to get a consultation is not the way to go.

To avoid unrealistic expectations and what to expect from Gem Therapy please click here.

As and when Astrological consultations will be open they will be announced here.

Being the Gold Standard of Planetary Gemology sometimes we have to make tough choices and this is one. Whether you billing is INR 100/- or USD($) 50,000 our all patrons are equal to us and receive the same amount of service, dedication and attention.

Does wearing a Gemstone affect surrounding people like Children, spouse, family etc? Can I wear a Gemstone on behalf of my spouse/ child etc.

If One is wearing a Gemstone for harnessing Astrological powers then the Gemstone will have effect only on the person wearing the Gemstone and nobody else. Click here for more details.

Does shape of gem matter in terms of the results it gives?

No the gem has to be Jyotish quality to give results. It can be any shape, the results will not vary if it is Jyotish Quality. Go for a shape and cut which appeals to you most.

What is Jyotish Quality:

What is Jyotish Gemstone

Do you provide gemstones for trial?

No, unless and until our experts feel that it is required due to some special planetary consideration we do not give gemstones for trial.

Do you provide gemstones for trial?

No, unless and until our experts feel that it is required due to some special planetary consideration we do not give gemstones for trial.

Which is more effective a lower weight gemstone with a higher price per carat or a higher weight gem with a lower price per carat?

A lower weight gemstone with a higher price per carat will be more effective as it will be better quality on all 4 C’s of cut, color, clarity and carat weight.

Does origin of the gem matter in terms of the results it gives?

No the origin does not matter. What matters is that the gemstone has to be Jyotish Quality. If a Gem has qualified to be Jyotish Quality, it shall give results regardless of the origin. There is no truth in statements such as a Colombian Emerald will be more effective than a Zambian One. What matters is that the Gemstone is Jyotish Quality.

Gemstone Origin and Astrological Impact

What is Jyotish Gemstone

What is the difference between Jyotish gemstones and the gems generally available in the market?

To identify a Jyotish Gemstone requires expertise, education and practice, which is not available in the market. Treated and heated gemstones are not Jyotish Gemstones, which is obvious, but there is no guarantee that even if the gem is untreated and natural it is Jyotish Quality. Only Jyotish Quality Gems give results. The links below shall explain in detail the value of this information.

What is Jyotish Quality?

Pretty Baubles or Gemstones – What you think is the cheapest is the most expensive & the most useless!

The Gemstone Pyramid and the truth about Indian Taste Ka Ghatiya Maal

Dangerous, Incorrect Assumptions - A sure shot method for Gem therapy Failure

Nowadays, 98% of the traditional market gemstones are subjected to treatments, which include color enhancing by heat, radiations or diffusion, dyeing and fracture filling for cosmetic improvement. Jyotish gemstones are of higher quality in all parameters than the gemstones that are available at the local jewellery store.

Besides who is handling your Jyotish Gemstones and under what circumstances is but one of the factor involved in correct gemstone therapy.

I just want to be sure that I am not using a pre used Gemstone?

Sometimes with flawless processes such as the lifetime buyback guarantee and fantastic results comes a fertile imagination too. It is but a valid question. As per sacred tenets of Gemology a single consecrated gem can be used by a loved one or a blood relative. Once a Gem is sold and returned it is never listed back at Gemstoneuniverse online inventory of Jyotish Gemstones. Each single product that we ship out is digitally-catalogued. You can browse real time figures and statistics of more than a 1000 finished pieces on the Gemstoneuniverse blog. A returned gemstone will make it back to Gemstoneuniverse buying division to be sold for Jewellery or investment but it will NOT make it again to the Gemstoneuniverse online inventory. Note: As of 27th August 2012, our return rate is less than .5%. Individuals who have implemented the Gem therapy as per the process listed above and the guidelines given by Guruji Shrii Arnav have enjoyed the benefits and appreciated their gemstones. In majority of the refund cases we have seen that the individual has bought the gemstone but has not sought prior Vedic Recommendation from us which actually should be the first step towards choosing a Vedic Gemstone.

Can I come and visit your gallery personally to choose my gemstone?

Yes you are welcome. Please click the link below for location details and operating hours:

Contacts Us

Can you send me more photos of a Gem I like?

Quite frankly due to the quantum of work that we do we not have the resources to accommodate these requests. Gem Photography is not like ordinary photography and the photographs you view at Gemstoneuniverse website are the highest professional quality as per a Gemologists standard and requirement. For more information about the quality of Pictures, please click the link below:

2D is passé!-Look out for the Talisman Videos Now

Do you sell Khooni Neelam/ Raktambar Neelam/ Tiger eye and other similar questions?

We sell only what is listed in the online inventory. For more information on the Khooni Neelam Please click the link below:

Raktambar Neelam- An irresponsible advice and information about one of the most dangerous gemstones of the world-The Khooni Neelam or the Rakthmukhi Neelam-The Blue Sapphire capable of causing death!

How do I know if there are any flaws in the gemstone?

There is a lot of difference between flaws and inclusions. Inclusions are the birth marks of a Gemstone and often are the definitive markers whether a Gemstone has been treated or not. To be able to identify flaws or inclusions such as silk (a characteristic inclusion) in unheated sapphires you would need quality education, information, real time working and examination with numerous sample gemstones. In other words, you would have to be a gemmologist. From our side we can assure you as the Gold Standard in Planetary Gemology every single gemstone that makes it to the Gemstoneuniverse inventory is a Jyotish Quality Gemstone free from any flaws as listed in the sacred texts.

What is Jyotish Gemstone

I have a Gem will you make a ring for me?

No, we make rings/ pendants for only Jyotish Gemstones as listed on the Gemstoneuniverse website.

Why are gemstones so expensive?

Real Gemstones are valuable and cheap stones are worthless, you need to be able to identify a Gemstone from a stone.Please follow the links below to get authoritative information about the pricing of colored gemstones and the market conditions. At the time of compilation and revision of the FAQ section ( 05^th August 2012), the least priced Sapphire at the Gemstoneuniverse website is $477( INR 26,428) and the highest priced Sapphire is $17436( INR 9,61,055/-).

Gem price per carat - The definitive guide to put correct Gem prices like a professional

The Gemstone Pyramid and the truth about Indian Taste Ka Ghatiya Maal

Pretty Baubles or Gemstones – What you think is the cheapest is the most expensive & the most useless!

How do I clean my Gemstones?

For cleaning of your Gemstone ring and pendant please click here.

Are the Gemstones you sell are real, unheated, untreated and who does the certification?

For full details please click the link below:

Gem Certification

How Do I know the Gemstones are treated or otherwise?

To be able to gemstone treatments you would need quality education, information, real time working and examination with numerous sample gemstones. In other words, you would have to be a gemmologist. From our side we can assure you as the Gold Standard in Planetary Gemology every single gemstone that makes it to the Gemstoneuniverse inventory is a Jyotish Quality Gemstone free from any flaws as listed in the sacred texts. You would need to depend on the certification from a accredited gem lab stating that the gem is free from any enhancing treatment. For details on certification please click the link below:

Gem Certification

What the marks inside my gemstone?

What you are referring to as marks are called as Inclusions in Gemology terms and indicates that the gem is free from any treatment that is done particularly to increase clarity. For example the common inclusions in Sapphires are: Silk - fine fibres of titanium dioxide (rutile) or other minerals that resemble the look of silk. Well-formed silk indicates that the sapphire underwent no heat-treatment and is of natural origin. Silk is a preferred inclusion in sapphires. Silk can be dissolved by heating. Needles - long, thin inclusions of either crystals, or tubes filled with gas or liquid (growth tubes) Feather-like inclusions also known as fractures or fissures Parting - breakage along a plane of weakness Twinning - two crystals grown out of one another or next to each other Just like some of the ones listed above, there are several other inclusions and require specialized information and education to identify.

What is the clarity Level of the Gem how do I know?

The first basic thing is to use your eyes and view the picture and the video ( if any) with concentration. For our take on clarity levels and system please access the link below:

http://www.gemstoneuniverse.com/gemstoneclarity.php

If we follow GIA clarity grade system for colored gemstones each single piece of Gemstone from our online inventory at gemstoneuniverse.com would return from the LAB as IF, VVS or VS but we don't attach these grades to our gemstones for this system that does not carry a universal sanction.

Will the intensity of the color of gem make any difference in the results?

The higher the saturation of color the better the results.

I feel attracted to a particular gemstone (Emerald/ Sapphires/ etc) can I just purchase them without any consultation.

Jyotish Gemstones are very powerful and have a profound impact on your body, mind and energy system. In our opinion, you should not wear a Jyotish Gemstone without a consultation. You may however wear ordinary gemstones available in the market sold as finished jewellery.

Do you think I can opt for a lesser priced gem which has 70% efficiency rather than buy a expensive gemstone?

If you are wearing a Jyotish Gemstone than it is 100% effective. If it is not a Jyotish Gemstone than it is not effective!. There is no gemstone that is 10,20,50 0r 70 percent effective. This assumption is incorrect and you can read more about it in detail at the link given below:

dangerous-incorrect-assumptions-a-sure-shot-method-for-gem-therapy-failure

How much effective are semi precious gemstones as compared to the Primary Nine Gemstones?

Detailed answer to this question can be found at the link given below:

what are upratnas semi precious gemstones super alternative gemstones do they work astrologically

What is so special in a Jyotish Quality Emerald?

Detailed answer to this question can be found at the link given below:

What is a Jyotish Quality Emerald-The Sacred Science of Color Shades, Flaws and effects-The Insider Advantage!

How to choose a Vedic Gemstone/ How to avoid the flaws in a Jyotish Gemstone?

Detailed answer to this question can be found at the link given below:

How to choose a Vedic Gemstone/ Flaws to avoid in a Jyotish Gemstone

Why is the price of Natural, Unheated Gem Quality rubies so high? Is it true that a 4 carat Natural Ruby can be around $30000 per carat?

Please find your answer at the link given below:

Rubies – Soon to be Stuff of Legends & a New royal Lot

I notice that my Cat’s Eye is rough underneath. Is this normal?

Cat’s Eye is cut in such a manner so that it exhibits Chatoyancy. More information on the same can be accessed at the link given below:

http://gemstoneuniverse.com/blog/2011/08/03/cat%E2%80%99s-eye-chrysoberyl-ketu-gem-with-noble-chatoyant-band-for-powerful-results/

Can I wear South Sea Pearl, keshi Pearl, Burma Pearl?

All these are fancy misnomers for cultured or synthetic pearls. They shall not work for Astrological Purposes. Details of the same can be accessed at the link given below:

Guard yourself against Useless Fake Pearls for Jyotish Gemstone Therapy-Don’t deceive yourself. Keshi Pearls, South Sea Pearls & Chinese Pearl are cultured and Non Natural Pearls.

I want a 7 carat Blue Sapphire/ Any other Fancy Demand?

We would be more than willing to help you in your endeavour to find your gemstone. However if such a Gemstone is not listed in the online inventory at Gemstoneuniverse then in that case you would need to make a deposit. For details please click the link below:

http://gemstoneuniverse.com/blog/2011/05/02/announcement-please-make-advance-deposit-for-specific-requirements/

I am having a difficult time choosing the right gemstone from the inventory. Can you help?

The world of Gemstones is very expansive. As the number of parameters of comparison shall increase so will increase the complexity. Please follow step system approach given at the link below to reduce the confusion. As per the statistical information we have this approach gives the best results.

Six steps to choose a gemstone

I am interested in Planetary Gem therapy and would like a start. Do you have cheaper options?

Details can be found at the link below:

Patrons interested in entry level Jyotish Quality Gemstones should contact us directly with their requirements.

Do you think I am getting the best price?

Absolutely, in fact if you have the skill sets you can buy from us and sell to vendors and not end users and book a profit. Nowhere you shall get this sheer range of only Jyotish Gemstones , Quality and this price. We are able to do it because of reasons listed at the links below:

Gem certification

Buying division

http://gemstoneuniverse.com/blog/category/value-additionthe-insider-the-gemstoneuniverse-advantage/

What should be the budget of my gemstone?

The first and foremost criteria are to ensure that the gemstone is astrologically flawless and has the energy to give potent results and solutions in life. Besides the conventional gemstone judging parameters of cut, color, clarity, lustre and carat weight you should first aim that your gemstone is astrologically appropriate as described in the sacred texts. All gemstones in the gemstone vault here at Gemstone Universe are first judged by their Astrological potency. You should buy the best quality that you can afford without any financial pressure.

What are gem treatments? Is it true that treated gemstones are ineffective?

Treatments can be broadly classified as ethical treatments and non-ethical treatments. Treatments done to stabilize gem color such as heating without any elements is an ethical treatment provided it is disclosed at the time of the sale. This particular heat treatment is considered acceptable as it mimics a process that occurs in nature. As per the policy of ethical disclosure any treatment should be clearly explained to the customer before the closure of the sale.

Treatments done to modify gemstone appearance to sell at a higher price is an unethical treatment. For examples Sapphires treated with Beryllium or Emeralds treated with Green dye and sold as untreated are unethical treatments. When the above conditions operate the gemstone is minimally effective and in some cases it is not effective at all. Natural, Untreated gemstones come at a premium price.

Are synthetic gemstones effective?

In a single word, NO. They may be used for Jewellery and cosmetic purposes but they have no planetary value. As per the PGA code of ethics individuals dealing in synthetics are in the PGA off list. You can access this list here PGA OFF List.

I got my ring and observed it in Sunlight. I feel that there is crack in my gemstone?

At the very outset we would like to clarify two things:

1) Before the gem is set in a ring/ pendant it is sent for certification. If the gemstone has any crack the gemstone is not certified.

2) After the gemstone is set it is sent for appraisal. If the gemstone has any damage or crack then it is not appraised.

Blue Sapphire is made of Aluminium Oxide. What you are seeing and what is appearing to you as a crack is: Silk - three directional needles of rutile intersecting at 60° / 120°; Needles of boehmite intersecting at almost 90°; Needles of ilmenite etc and Parallel polysynthetic twin lamellae that give that optical phenomena that is appearing as a crack.

Please understand that if there was a crack the gemstone would not have been certified or appraised.

Please wear your gemstone with confidence.

Your Gemstone ring/ Pendant goes through stringent Quality controls before it is shipped. Please do not get confused and take inclusions as cracks.

Do you sell tektite/ agate/ xyz?

We do not sell anything except what is listed on our website or has been recommended by us.

How often does new inventory get uploaded?

There is no periodicity in upload of new inventory. Real natural Gemstones are rare and Jyotish Gemstones are even rarer. We are devoted to the sacred science of Planetary Gem therapy and to keep result oriented flawless gem therapy we list only Jyotish Gems. The criteria for a Gem to be Jyotish Gem are very strict and very few gemstones make the cut as Jyotish Quality. Even though we have thousands of Gems at our buying division we only list those that are Jyotish Quality and not just any gem.

Please visit Gemstoneuniverse Buying division to assess the quantum of inventory that we carry:

Buying Division

Please visit the link below for Jyotish Quality Gemstones. Gem therapy works with only Jyotish Quality Gemstones.

What is Jyotish Gemstone

Natural and untreated does not essentially mean that the Gem is Jyotish Quality. For more information please visit the link for more information

Natural, Untreated, Expensive Gemstone and Still not Jyotish Quality!

Each Gem listed on Gemstoneuniverse is a true Jyotish Gemstone with a promise to deliver results as per Planetary Gem therapy.

Why does the certificate not mention specific gravity/ Refractive index/ fully natural untreated gem/ any other data?

All Gem Labs in the world have their own formats for certifying a Gem.

In any standard Gemstone certification worldwide 5/6 pieces of Information are the most vital.

1) Identification of the Gemstone Family such as Ruby or Sapphire (this is done by determining many factors such as Refractive index, specific gravity etc and this academic data is standard for all gemstones hence RI/ SG are not mentioned as this uniform data is available in all Gem Tables and if this academic data is also reported in the certificate then there will be no space for the most vital data).

2) Cut 3) Weight 4) Measurements of the Gem 5) Colour 6) Remarks about Treatment if any. The word natural by convention is only used for Untreated Gemstones.

Why a particular lab uses a particular set of language and why other does not use the same language (In Gemological Terms they mean one and the same thing) is not under our control. If you have an issue with a particular certificate then do not purchase that Gem and choose a Gem whose certification is more acceptable to you. For this you should get directly in touch with the lab. For more information on the same please click here.

For the Value we bring to the Certification process please click here.

I am based in Bangalore; Can I give you gold for the ring?

We make all our rings and pendants in 22K or 18K Gold with hallmark. Yes you can bring your own gold for which we shall take an Assay Certificate (INR 100/- $ 1.8). If you Gold is of the standard caratage we shall proceed to making your ring. However, if it is less than the standard caratage we shall inform you and take an approval about adding extra gold to bring it to the standard.

Can you make my ring/ pendant in platinum?

As per the sacred texts each planet has been assigned a particular metal in which its gem gives the best results. Platinum is not in that list. We do not make our talismans in platinum but only in metals as prescribed in the sacred texts.

I have lost weight and the ring has become loose? What Can I do so that it fits perfectly?

Please click the link below for more information on the same:

http://gemstoneuniverse.com/blog/2011/03/10/still-more-faq%E2%80%99s-how-to-protect-your-ring-in-case-the-ring-becomes-loose-due-to-weight-loss-or-any-other-reason-invest-in-a-gadget-that-costs-5-85-and-be-tension-free-gemstoneuniverse-com/

What is the method of cleaning my Astrology Gemstone ring and pendant?

Details can be found at the link below:

how to clean your gem ring or pendant

How do I specify the correct ring size?

Please click here to find the correct ring measurement.

I would like to have my own custom design. Is it possible?

Yes, it is possible. However, before we start work on any design we have to ascertain two vitally important things

1) The design ensures safety of your gemstone.

2) The Gemstone touches the skin and is effective for planetary gem therapy. We shall get back to you with the expert opinion of the bench jeweller and if the above two conditions are fulfilled we shall send you a custom quote and start work on your design.

We shall get back to you after getting your custom quote from our bench jeweller.

How much Gold is used in Ring/ Pendant?

The most important criteria for us on the usage of Gold is that your gemstone is entirely secure in the setting. Figures below denote the amount of Gold used in your ring designs/ pendants.

For patrons who are a bit on the Large side (US ring size 8/ Asian ring Size 17 or higher), we will have to charge you a different rate of Gold depending on your size and the design that you choose. For silver there is same uniform rate all along. You can check out normally and after having your ring size and design and post consultation with the bench jeweller we shall get back to you with the exact quote on Gold so that you can pay the balance by a customized link.

We welcome you to send your own customized designs. In case you have a particular design in mind please scan and e mail us the picture. After consulting with our bench jewellers we shall revert back with a customized quote. Please also specify the correct code of the Gemstone that you have chosen

More information on the ring designs/ pendants can be accessed here.

How to protect your ring, in case the ring becomes loose due to weight loss or any other reason?

Invest in a gadget that costs $6.05 and be tension free. Some patrons have reported that sometimes the ring becomes loose especially after weight loss due to exercise and diet. Some others have a unique body physiology and suffer from retention of water or excessive sweating.

These are individuals with the concern that they might lose their ring that comes with a much more expensive gemstone. Whatever the reason-the simplest solution is to buy a spring ring Guard also known as Ring Sizer. This spring ring guard allows rings to be adjusted to upto 3 ring sizes. Spring Ring Guard/ Ring Sizer-Adjusts rings upto 3 ring sizes.

You can get more details of the same by visiting the link below:

http://www.esslinger.com/springringguard-35mmwhitegoldfilled.aspx

Disclaimer: This information is being provided in the interests of the patrons who may at certain times undergo discomfort as the ring may become lose. Gemstoneuniverse is not affiliated in any manner with the organization/company providing this Spring Guard. Patrons may exercise discretion in the matter of purchase of this product.

Can you send me a picture/ Video of my ring/ pendant before shipping?

No, Unless and Until your order value is USD ($) 10,000/ INR 7,00,000/- and above for a single ring/ pendant or requires high degree of customization( accepted by us on email) we shall not be able to send you picture/ video of the ring before shipping.

If we were to accept this we will have to do it for all our patrons as a policy and given the volume and value of our work, goal of 100% error free Gem therapy and the security issues involved we discourage this practice.

If you want to see finish of our products and workmanship please click here to visit the Blog and see 1500+ shipped out pieces with photos and videos. This will give you a fair assessment of our quality and work.

If you feel that this is of prime importance to you, we suggest that you do NOT place the order in the first place.

In how many days will I receive my package

After receiving your order we require 3 business days to make your ring, pendant or talisman in the most auspicious time selected by Vedic Astrology. 2 business days are required for consecrating and energizing your ring, pendant and talisman. 2 business days are required for certification and appraisal. Once the package is dispatched you should receive it in 7-10 business days.

Note: Please note that Bhasma Rings will be shipped in 14 days from the date of placement of order as they require extra design element and work

My location is not listed in the list of areas that you ship to. However I am really interested in Planetary Gem therapy and would like to be a Gemstoneuniverse patron. What exactly do I do?

In rare cases where we find the interest in Gems and Gem therapy is genuine we stretch ourselves and ship from our buying division in Bangkok or use the help of a channel partner/ associate worldwide to get you your planetary gem. However, it requires extra days or shipping and in some cases extra costs for shipping. If you are interested please send us an e mail with your location and we shall try our best. In the 2011 we have, in some rare cases hand delivered items to Indonesia and Russia and got the packaged delivered using the help of an associate in countries like Denmark.

Can you send the gemstone by a private courier like FedEx or UPS etc. so that I receive it earlier?

That is not possible. We at Gemstone Universe ensure that your gemstone is appraised and certified by Government of India official agencies for this purpose. This ensures that you get the authentic gemstone at the correct price with no fear of over invoicing or under invoicing. Appraisal and certification by a Government agency makes it mandatory that your package is properly wax sealed and sent by the Government of India postal Department. Only semi precious gemstones of less value set in silver can be sent by private courier in some cases.

Why are the Shipping charges so high?

You are ordering a valuable product and it should be backed by extensive documentation, insurance and appraisal that should have value throughout your life. At the core of Gemstoneuniverse is transparency and these are the actuals incurred to ensure a world class service and products that is backed by a lifetime guarantee.

The shipping component is not just shipping but includes certification, appraisal, insurance and door delivery with documentation that proves the value of your precious jewellery. At Gemstoneuniverse we do not resort to gimmicks like including the shipping in the product cost or free shipping. This cost is well worth it. Some patrons find it surprising when their product cost is less than the shipping.

This happens because the value Gemstoneuniverse delivers to you in terms of price, selection and convenience. For example the lustrous treatment free hessonite that we offer you at $90 per carat would not be available at most of the retail stores and the average price for that would be anywhere from $125-$150 per carat provided you buy a whole lot. Hence in some cases this surprising scenario occurs. The complete value of Certification, Appraisal, Insurance, marking of caratage when calculated for one single gemstone would range anywhere from $250-$350/-.

It is our numbers and consistency that gets us volume discounts from the Laboratories/ other associated agencies which we forward to you as a Gemstoneuniverse advantage and not as freebies. Your charge of $125 in shipping includes all this and is just not shipping.

Detailed information on shipping can be accessed here.

If I club 2 gems ring/pendant in one package is there any difference in my shipping cost?

No, the shipping charges shall remain the same, irrespective of the quantity of products. You will be charged one uniform rate for the whole package and will not be charged twice.

When I tracked my package online, it says that “Origin Post is preparing shipment”. It is over 10 days and the package has still not reached destination country. Should I be worried?

Please be informed that this message indicates that the package has left India and is on its way to destination country. Yes, sometimes it does takes more than 10 business days also for the package to reach destination country, due to the non-direct connection of the flights. This is not in our control. However as per the statistics available with us nearly all packages reach in 14 business days irrespective of tracking information available. We have a 100% delivery rate without any hassles.

When I tracked my package online, it says that “Inbound into customs”. It is over 10 days. Should I be worried? When will I get the package delivered?

Please be informed that this message indicates that your package is in destination country and is with the destination country customs. At times it does take some additional time for the clearance from the customs, due to extra shipment clearance with them and this is not in our hand However as per the statistics available with us nearly all packages reach in 14 business days irrespective of tracking information available. Please be assured, you shall have the package shortly. We have a 100% delivery rate without any hassles.

Do I have to pay duties for my package?

Patrons located in the USA  and Canada do not have to pay any duties/ extra charges and the packages are door delivered. For more information on duties in other regions please click here:

http://gemstoneuniverse.com/blog/?p=2639

What is your return and refund policy

Detailed returns and refunds policy can be accessed at the link given below:

Gem certification

What if I want to cancel the order, will I get full refund / is there any card charges deducted?

In case the order is cancelled from your end, after placement of the order the following charges shall be deducted and balance shall be refunded:

a. In case of payments through 2Checkout.com payment gateway, the payment processing charges (5.5% of the final order value plus $ 0.45) charged by 2checkout.com at actual are non-refundable.
2checkout.com payment gateway is only for export orders.

b. For payments through direct bank transfer, no payment transaction fees are deducted. Full amount is refunded back.

c. In case of payments through Payu Money payment gateway, the payment processing charges (3.422 % of the actual order value, towards the processing charges inclusive of the applicable GST (18%)) charged by Payu money payment gateway at actual are non-refundable. It is applicable for all credit card, debit card, net banking and other wallet payments. In case of Amex card payment, the processing charges are 4.6% inclusive of the applicable GST (18%).

d. In case of payments through Secure EBS payment gateway, the payment processing charges (2.655 % on the actual order value, towards the processing charges inclusive of the applicable GST (18%)) charged by Secure EBS payment gateway, at actual are non-refundable. It is applicable for all credit card, debit card, net banking and other wallet payments. In case of Amex card payment, the processing charges are 5.9% inclusive of the applicable GST (18%).

In case the order is cancelled after 5 business days of placing the order & if the product is already ready,

i. In case of payments through any of the above payment gateways, in addition to the respective payment processing charges (5%) charged for processing the order, the ring/pendant making charges as applicable are non-refundable.

ii. For payments through direct bank transfer, no payment transaction fees are deducted. However the ring / pendant making charges as applicable will be deducted and balance amount is refunded back.

Is my shopping/ credit card/ personal data safe while transacting at Gemstoneuniverse?

Gemstoneuniverse has a 100% safety record. The Website security is monitored by Mcafee. The website is tested and certified daily real time to pass security tests which help to protect the customer from identity theft, phishing, credit card theft, viruses etc. The McAfee SECURE™ trustmark only appears when the website has passed intensive, daily security scan. We test for possible personal information access, links to dangerous sites, phishing, and other online dangers. Click to verify security.

My question is not listed here.

Please send an e mail to service@gemstoneuniverse.com and if it is a valid question we shall try to get back to you in 1 business day if you are an existing patron or in 3-5 business days. You can call us during office hours. Details can be accessed at the link below:

Contac Us

Why the price of Gemstone consultation is so high?

It is an opinion. Meanwhile this data shall help you- The Gemstone report consultation fee had been USD ($) 30/- since the year 2000! With no variation for over a decade! Finally on 01st Jan 2015, we are offering two versions of the report. A Brief Gemstone report for $15 and a comprehensive Gemstone Report for $51/-

This report is done by highly qualified consultants who have professional credentials from PGA/GIA - world class organizations besides having years of professional expertise and who have trained directly under Guruji Shrii Arnav! If you patiently go through the contents and methodology of the report you shall appreciate what we do and the end value that is delivered.

The consultation fee just ensures that we do analysis of real individuals who have real interest in this sacred science and not for someone who marks cc to several consultants. The most expensive thing we offer at Gemstoneuniverse is time followed by professional expertise followed by planetary gemstones in that order.

You can get the full details at:

Vedic gemstone report details

Do you do free consultation/ recommendation for gemstones/ remedial measures.

Much as we would like to, we do not have the resources to do a free consultation. It would compromise on the quality of consultation of paid customers. Qualified Astro Gemologists are a very rare breed. Gemstoneuniverse is a powerhouse of that we offer for free. If you are looking ‘g’ with no expert comments we recommend you visit the free Gem recommendation resources at the link given below:

More detailed reasons for not doing a free consultation are listed at the link below:

Things we don’t like but this will save us a lot of precious time, save a lot of your time and may help you in taking the right direction- Random requests for Gemstone recommendation, casual discussions of horoscopes! Please don’t waste time and stop us from doing good, quality work!

Do you provide gemstones for trial?

No, unless and until our experts feel that it is required due to some special planetary consideration we do not give gemstones for trial.

Can I come and visit your gallery personally to choose my gemstone?

Can you send me more photos of a Gem I like?

Do You have any other store locations/ authorized resellers/ franchisee?